Privacy Policy

Privacy Policy
Store: Zendrail
Email: Help@zendrail.shop
Effective Date: [Insira a data de publicação]

At Zendrail, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website: www.zendrail.shop

1. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Purchase history

  • IP address and browser/device data

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders

  • To send order updates and customer service communication

  • To improve our website and customer experience

  • For marketing purposes (only with your consent)

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies)

  • Legal authorities if required by law or to protect our rights

  • Analytics and marketing tools (e.g., Google Analytics, Facebook Ads – with anonymized data where possible)

4. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing of your data

  • Withdraw consent at any time (for marketing communications)

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: Help@zendrail.shop

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.

6. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

For more details, see our Cookie Policy (if available).

7. Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. By using our website, you acknowledge this risk.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: Help@zendrail.shop
🌐 Website: www.zendrail.shop